Majestic Horses Tapah — Nature, Serenity, Experience

Last updated: January 2026

At Majestic Horses Tapah, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and safeguard your information when you visit our website, make a booking, or interact with our services.

By using our website or booking any of our services, you agree to the practices described in this policy. We encourage you to read it in full so you understand your rights and our commitments.

Information we collect

We collect information that helps us serve you better. This includes:

Personal details — your name, email address, phone number, and contact details when you make a booking or send us a message.
Booking information — service selection, dates, group size, special requests and any preferences you share.
Payment information — processed securely through trusted third-party gateways. We do not store credit card details on our servers.
Technical data — IP address, browser type, device information, and pages visited, gathered automatically through cookies.
Photographs — taken during your visit, only with your prior consent for marketing or memento purposes.

How we use your information

The information we collect is used for the following legitimate purposes:

To process and confirm your bookings, payments and reservations.
To communicate with you regarding your booking, changes, or feedback.
To improve our services, website experience and customer support.
To send promotional offers, newsletters or updates — only if you have opted in.
To comply with legal and regulatory obligations under Malaysian law.

How we protect your data

We take reasonable technical and organisational measures to safeguard your personal information against unauthorised access, alteration or disclosure. Our website uses secure SSL encryption, and access to your data is limited to authorised staff who require it to perform their duties.

Your data, your control

You may request access to, correction of, or deletion of your personal data at any time by contacting us at hello@majestichorses.my. We respond to all reasonable requests within fourteen working days.

Cookies and tracking

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences and analyse site traffic. You may disable cookies in your browser settings, though some features of our website may not function correctly as a result.

Sharing your information

We do not sell, rent or trade your personal information to third parties. We may share limited data only with:

Trusted service providers who help us operate our business (such as payment processors and email services), under strict confidentiality agreements.
Government or law enforcement authorities where required by law.

Marketing communications

If you opt in to receive marketing emails, you may unsubscribe at any time using the link provided in every message, or by contacting us directly. Opting out does not affect transactional messages related to your bookings.

Children's privacy

Our services welcome young riders, but bookings must be made by a parent or guardian for any rider under the age of eighteen. We do not knowingly collect personal information directly from children without parental consent.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on this page with the updated date at the top.

Contact us

If you have any questions, concerns or requests regarding your privacy or this policy, please reach us at hello@majestichorses.my or call +60 12 345 6789. We're here to help.